For ages 21 and above

tk999's commitment to responsible gambling

Enjoying entertainment and staying in control go hand in hand. tk999 believes that playing within healthy limits is the foundation of real enjoyment.

For ages 21 and above SSL Encryption 24/7 Support In Bengali and English

Age Limit and Core Policies

The minimum age to open an account and participate in any betting or casino activity on tk999 is 21 years.

21+

Minimum age: 21 years

You must be 21 years of age or older to register and play on tk999. Participation by anyone under this age is strictly prohibited.

Betting and casino games are a form of entertainment — but to enjoy them responsibly, certain basic rules must be followed. tk999 always wants every user to play within their means and comfort, never out of pressure or obligation.

Our Terms and Conditions clearly state that if any account holder registers with false information or does not meet the age requirement, that account will be closed and any deposited funds may be forfeited.

Before you play, keep this in mind: every bet carries the risk of losing money. Never bet with borrowed money or funds you need for essential living expenses. Gambling should be for entertainment — not as a reliable source of income.

tk999's core commitments

  • Registration is not permitted for anyone under 21 years of age
  • Self-limit tools are available to all users
  • Option to temporarily or permanently close your account
  • 24/7 support in Bengali and English
  • View your play history and spending information at any time
  • Active steps are taken when risky behaviour is identified

Stay in Control — Self-Limit Tools

tk999 provides several useful tools to help you manage your own gambling habits. Use them and stay well.

Deposit Limit

Set a maximum deposit amount in advance on a daily, weekly, or monthly basis. Once a limit is set, it cannot be exceeded.

Session Time Limit

Decide in advance how long you will play in one sitting. When the set time is up, the site will automatically prompt you to take a break.

Temporary Break

If you feel you need a break, you can temporarily close your account for anywhere from 24 hours to several weeks.

Permanent Self-Exclusion

If you feel you need a long-term break, let us know via live chat or email — your account will be closed for an extended period or permanently.

Transaction History

Every deposit, withdrawal, and bet is recorded in your account panel — review it at any time.

Budget Planning

Set a fixed budget before you play and stick to it. If you lose, do not place more bets trying to recover those losses.

To activate these tools, contact tk999's 24/7 live chat support or send a request by email. Our team is ready to help in both Bengali and English.

Recognise the Warning Signs

Certain behaviours suggest that gambling is getting out of control. If you see these in yourself or someone you know, take action quickly.

  • Repeatedly spending beyond your set budget and finding it hard to stop.
  • A tendency to place more bets in an attempt to win back money you have lost.
  • Feeling the need to hide your gambling from family or friends.
  • Using emergency or household funds to gamble.
  • Feeling restless, irritable, or anxious when unable to gamble.
  • Spending more time gambling by cutting back on work, studies, or family time.
  • Having to borrow money or take loans from others in order to gamble.
  • You have tried to stop gambling but keep failing to do so.

If you notice one or more of these signs in yourself, do not face it alone — seek help. Acknowledging a problem is a sign of strength, not weakness. More answers to responsible gambling questions are available in our FAQ section.

Where to Get Help

You do not have to face this alone. Help is always close at hand, from the tk999 support team to professional advisors.

tk999 Live Chat

At any time of day or night — whether it is 2 AM or midday — talk to us in Bengali or English via our 24/7 live chat. Let us know about setting self-limits, taking an account break, or any concern you have.

Email Support

In addition to live chat, you can also reach our support team by email. Self-exclusion or account-related requests sent by email will also receive a prompt response.

Family and Professional Advice

Talk to a trusted family member or friend. If needed, seek help from a mental health professional or qualified counsellor — this is a courageous and right step.

At tk999, we believe a gambling experience is positive only when it does not harm your life. Our support team is not just for technical help — if you feel worried about your gambling, let us know via live chat. We will help without judgement and in full confidence.

Our Privacy Policy details that your personal information is not shared with any third party and all communication is fully secure and confidential.

Healthy Gambling Habits

Following a few simple habits keeps gambling enjoyable and reduces the chance of harm.

Set your budget first: Before each session, decide how much you will spend. When that amount is gone, stop playing — whether you are up or down.

Watch your time: Instead of playing for hours on end without a break, take breaks in between. Setting a fixed time helps you stay in control on your own.

Stop when you lose: Placing more bets to recover losses is called "chasing losses" — it is the biggest cause of harm. If you lose, stop for the day.

Know your state of mind: When you are tired, frustrated, angry, or have been drinking, your decisions are not sound. Avoid gambling in these states.

Do not treat gambling as an income: Casinos and betting are primarily for entertainment. It is more realistic not to expect regular long-term profit.

Make your own decisions: Do not place larger bets under pressure or influence from others. Every bet should be your own free choice.

Let family know: If a trusted family member knows you gamble occasionally, they can serve as a natural source of accountability.

If you want to learn about us, read on — how tk999 works to build a safe and responsible platform for users in Bangladesh.

Protection of Minors

If there are children or teenagers in your household, be mindful that they cannot access this site.

Age verification is carried out at the time of registration on tk999. Even so, as a guardian in your household, you have responsibilities of your own:

  • Keep your login details secure — do not share your password with anyone.
  • Make sure children or teenagers in your household cannot access this site on your device.
  • If you suspect a minor is using your account, notify our support team immediately.
  • Use parental control software on children's devices to restrict access to certain websites.
  • Always log out at the end of a session — especially when using a shared device.

Please note

  • No one under 21 may use tk999
  • Opening an account in someone else's name or using their details is prohibited
  • Report any suspicious activity immediately
  • The security of your account is your own responsibility

Questions About Responsible Gambling

Below are answers to some common questions about responsible gambling.

Send a request to our 24/7 live chat or email to activate self-exclusion. You can choose a temporary break (for a set number of days) or a long-term exclusion — whichever you prefer. Our team will act immediately after receiving your request.

Yes. Contact us via live chat or email to set a daily, weekly, or monthly maximum deposit limit. Once a limit is set, it cannot be changed on your own — you will need to contact the support team to make any changes.

Keep a few things in mind: Are you spending more than your budget? Are you placing more bets to try to win back money you lost? Are you hiding your gambling from family or friends? Do you feel restless when you cannot gamble? If the answer to any of these is yes, it is time to take notice. Review the warning signs list on this page again.

Yes. Your contact details and the content of your support interactions are kept completely confidential. You can safely share any responsible gambling requests or concerns with us.

Once a temporary break period ends, your account returns to normal. However, if you have taken a long-term or permanent self-exclusion, a specific process must be followed to reactivate it, and a sufficient cooling-off period must have passed. You can find out more via live chat.

Family members cannot contact the tk999 support team directly, as account information is confidential. However, as a family member you can encourage the person to seek professional advice. Please ask the person concerned to contact us directly.